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Q Can you deliver to door?
A Due to the high costs, to door delivery is NOT available. You need to have a forwarder agent in China to receive the cargo and ship for you. If you need help to find one, we can introduce one for you to contact.
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Q What's your payment term for customized orders?
A For customized orders, payment term is 50% T/T deposit, balance before delivery. Customized orders should be delivered within 3 months after order is confirmed.
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Q How is the packaging? How can you ensure the safe packing?
A Standard export packing for sofa is bubble bag+cardboard protector+knitting bag. Glasses will be with wood packing.
If wood packing for sofa is needed, extra costs will be charged.
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Q How long does it take for production?
A Usually it's about 15 to 25 days. Some designs with special metal decoration or functions might take about 25 to 35 days.
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Q How can I start customization?
A Simply send us your requirement: sofa design, combination, color, material, chaise direction, functions, etc, we will send you the quotation accordingly. All details will be discussed before ordering.
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Q Are you a factory? Can I customize my sofa?
A We are direct factory specialized in modern sofas, you can customize the sofa according to your living space.
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Q What is the Warranty?
A We offer Limited Warranty.
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Q What is the trade term?
A FOB Shenzhen or Guangzhou, port China. FOB prices only basis on full container, if q- uantity less than full container, the prices as EXW factory.
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Q What is your MOQ?
A In general, our MOQ is 1*40’HQ container mixing different items. However, in order to work with you better, small quantity order is accepted.
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Q Can I Customize my Sectional or Sofa Set?
A Yes – You can have your preference on Size, Material, Color and Add ons
